Tokenexus Crypto Exchange: should you use this service?

By An Khmurenko on in Brokers
0
0
AtlImage

Tokenexus is a modern cryptocurrency exchange that lets traders from all around the world change fiat to crypto in just a few clicks. For many users, this company is a new name in the market, so they do not know whether they can trust it. Our Tokenexus review is here to clarify everything.

Is Tokenexus officially registered?

According to the information from the website and several other sources, Tokenexus is registered in Estonia under the registration number 14524008 from 11.07.2018. There also are two licenses:

  • License for providing a virtual currency wallet service # FRK000398;
  • License for providing services of exchanging a virtual currency against a fiat currency # FVR000432.

These show that the company is legit. It cannot deceive its customers because if it does, it will be stripped of its licenses and will be banned by all authorities. 

Tokenexus Crypto Exchange: should you use this service?

Tokenexus customer reviews

If you search for Tokenexus customer reviews on the Internet, you will see that there actually aren’t that many opinions about the exchange. This is quite strange and it makes some people think of Tokenexus as scammers. However, we often monitor multiple trading forums, so we could ask some traders about their opinion regarding this service.

Alexander, Russia

“I have been regularly using Tokenexus since 2019 because here you can exchange your money in a few clicks. Of course, you spend some time on the registration and verification of your documents, but after that things become a bit easier. I like that I can place an order in less than a minute and keep on doing my stuff, but I hate that it takes almost a whole week for the crypto to be sent to my wallet. The commission is low, so such a delay is acceptable, but it would be nice if it took less time.”

Jane, Canada

“I usually buy Bitcoin through Tokenexus because I do not have to waste my time trying to understand how the interface works. I prefer placing an order and waiting for it to be completed rather than forcing myself to use a super-new-modern interface where you cannot understand anything unless you study it like for an exam. Although I have to pay 4% for the exchange, I think this sum is low in comparison with some other services that I have used previously. They had a 10% fee, can you imagine that?”

Basically, all of the users write one and the same thing about Tokenexus. We could even make a list of pros and cons to clarify their thoughts.

Pros

  • User-friendly interface
  • Orders are placed in a few clicks
  • The commission is not the highest in the field

Cons

  • Each exchange costs 4%
  • It takes near 5 days to process the order
  • There are not enough currencies available
  • The FAQ is not informative enough

What currencies are available at Tokenexus?

Currently, the exchange supports only 2 cryptocurrencies and 2 fiat currencies. These are:

  • Bitcoin (BTC)
  • Ethereum (ETH)
  • USD
  • EUR

Tokenexus promises to add new currencies in the near future, but there are no precise dates yet. On one hand, this is good because the service is focused on a broad number of options and always has to make sure that they work properly. On the other hand, it is not convenient for users who work with various assets.

bitcoin

bitcoin

Are Tokenexus Scammers?

Although some people claim that Tokenexus are scammers, we have not met any traders that have complained about being deceived by the service. The company is legit and it has a lot of real positive reviews from its customers. It is officially registered in Estonia and is licensed by several authorities, so it is unlikely that this is a fraud. 

Customer support at Tokenexus

Contacting the customer support is not difficult. All you have to do is scroll to the very bottom of the main page and send your request by one of the three available methods. These include:

  1. A contact form.
  2. Email: [email protected].
  3. Phone number: +35956940432.

The fastest way to get help is via the phone support. The agents there will answer your questions live, so you won’t have to wait several days before an answer is received. With emails, it might take up to a whole week for the support to get to your message.

 Other interesting facts about Tokenexus

First of all, we have paid attention to the blog held by Tokenexus. They write about everything that is related to the cryptocurrency industry. For instance, you can find out about how to set up a Litecoin miner or how to create a paper wallet. We recommend reading it if you are interested in news from the industry.

Second, during our Tokenexus review, we have also paid attention to the FAQ. There are only 14 points that clarify several questions that users might have. It is too small to be estimated, so new customers are likely to have issues trying to find answers.

 

Finally, Tokenexus provides its own cryptocurrency wallet in a mobile application. This is a cool addition to the exchange because you can store everything in one place and it is much more comfortable. However, we remind our readers that you should never keep all eggs in one basket.

Can you trust Tokenexus?

Taking into consideration all the information that we have found about the company, we can say that Tokenexus is a trustworthy crypto exchange. It is registered, licensed, and has many positive reviews from its customers. Although the payment processing terms might take a while, this service is still much better than many of its competitors.